TBMM REFUGEE RIGHTS SUB-CMMISSION VISIT YIMER 157 TBMM Refugee Rights Sub-Commission visited Foreigners Communication Center (YIMER 157) in 7th of April, 2016.
Mustafa Yeneroglu, the chair of Commitee On Human Rights Deputy; Atay Uslu, the chair of Refugee Rights Sub-commission; Senal Sarihan Ankara Congressman; Dr. Leyla Sahin Usta, Konya Congressman; Assoc. Prof. Dr Ruhi Ersoy, Osmaniye Congressman; and Ali Ihsan Yavuz, Sakarya Congressman take place in the committee which were welcomed by Salih Bicak, General Director of “Directorate General of Migration Management General”
While the committee was visiting YIMER, a call to 157 was made in order to see the speed of answering and within two seconds’ connection to the agent after language selection was appreciated.
Besides YIMER, of which the solution rate is 97%, information about Directorate General of Migration Management, Readmission Agreement and April 4th procedure are shared with the committee in the presentation.
After the information that the service web of 157 - founded in 2005 as help line for the victims of human trafficking, is developed by Directorate General of Migration Management and it is continually serving in six languages 7/24 - is given to the committee, the questions are answered.
After learning that YIMER is answering three thousand calls daily in average, serving as a solution center to all questions and problems and enabling six thousand one hundred eighty people trying to pass illegally to Greek islands to be rescued, the committee states the importance of the operation and gives thanks.